my computer is running very slow and I don't know what to do.
No, it's not unless all you want to do is basic web browsing. My ping is 11 with Download of 450 Mbps and Upload of 25 Mbps
Doesn't look so to me.
Ping not indicative of speed. It tells you how far away the server is electrically.
Those speeds look like a bad hotel connection. Up should be lower than down, not higher
No. You need to also tell us what speeds you're paying the ISP to get.
The download speed of 0.38 Mbps is too slow for what it should be. Depending on your Internet plan, the upload speed may be correct if upload speed limitations are present in your area. Since the download speed and upload speed are lower than what they should be, you should test the speed using a wired connection directly connected to the router. If both the Wifi and Ethernet connections to the router the slow speed issue, it is best to call your ISP to have them test your modem/router. You may also want to have them test your line, too.