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A problem with my industrial piercing?

on may 1st i went to a reputable tattoo & piercing shop at school, and got an industrial bar. other than the common tenderness and such i haven't had many problems.
however, the the middle of the bar itches, is very tender, and crusties build up around it. today i decided to (painfully) push back my caralidge to find that the bar was making an indent into my ear.. i don't know if the skin was raw but i'm afraid of the bar disforming my ear or causing other complications.
i think i'm going to head over to my local piercing shop to ask them, but if anyone has experiences similar to this, i'd like to know your solution.

2 Answers2